[China Glass Network] How do sales people choose your customers? I believe that many sales people have been plagued by this problem. Many of the customer enquiries are fake enquiries, which not only wastes your time but may also result in loss of profits. It is believed that the following five types of enquiries will help you a lot.
First of all, relying on the front class, straightforward customers.
This type of customer is not clear about the choice of red and white, directly ask you the price of a product category. For example: What is the price of your remote control aircraft? What is the price of your doll? (The remote control aircraft has many styles, and the dolls also have many styles. How to quote such a question, a real demanding buyer will not ask such a question. Low level of inquiry, so there is no need to say anything more.
The second category is the exaggerated customer.
When you ask him about the amount of reservations, he will give you an astronomical number without thinking. For example: I asked: "This way, this high-end product is very different according to the order price. You tell me the booking amount, I will give you a good price." He returned: "100,000 or more, what price?" (This is a high-end product. The number of reservations is one or two thousand. It is already a big customer. After a while, it is such an astronomical number. It is obviously a price, or there is a retailer who can wholesale and wholesale in order to understand the reserve price. Negotiate the price. This kind of exaggeration, but no depth, then it must be fooling you.
The third category is the low-level inquiry.
Some middlemen who don’t even know what their guests want. Such as: He said: "I have a foreign guest who wants a batch of toy dogs, can you quote?" I replied: "The toy dog ​​has many functions, there are high-end mid-range low-end, what features do you need for your guests? "Or what price?" He said: "Whatever the function, you will send it to me in three grades, and my guests have not explained it." (A customer who wants to buy a strong desire will not send such a low-level inquiry.) Disk, a middleman, when encountering such a low-level inquiry, you should first ask the customer what to ask for, and then look for supply from the actual situation. After two or three layers of film, you still have to waste a lot of time doing it for him. A lot of quotes?)
The fourth category is the formatted inquiry.
What is a formatted inquiry? Such as: "Send a fax letter or a message or receive an e-mail, the format is as follows: Hello, our company purchases toys all the year round, please send pictures and quotations of all toy products to our mail (this kind of look does not know already How many peers have been sent to collect product information, may be a newly established trading company, or a boring behavior prepared by a private person to enter the industry. You can put his information directly aside. Because he is very It may be your competitor.
The fifth category is small and small.
These small and small customers are small orders, send peer information and quotes to you, ask you for a quote. Such as: He said: "Hello, XXX model remote control aircraft, I want three boxes, 100 yuan in the XX company, can you give me a low?" (1. This kind of unethical inquiry The price, the low price of 2-3 dollars may not be able to take orders, he may take this price here, and then find the original company, saying that another company can give this price, you can give it. In this way, the list is still in the company that has worked with him, and you are just a tool for his price comparison. 2. Even if you report 2-3 yuan lower, you receive the order, but the profit is too low. Such a customer without professional ethics has no potential, and next time he will deal with you in the same way. Instead of dealing with such small and unethical customers, it is better to send more time to develop better customers. The solution is to ignore him.)
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